Frequently Asked Questions
Everything you need to know about our premium stainless steel cookware.
What makes 360 Cookware different from traditional cookware?
Our cookware utilizes Vapor Technology which allows you to cook food at lower temperatures without added water or oils, preserving more nutrients and natural flavors.
Is your cookware compatible with induction cooktops?
Yes, all 360 Cookware products are designed with a magnetic stainless steel exterior, making them fully compatible with induction, gas, electric, and ceramic glass stoves.
How do I properly clean and maintain my stainless steel pans?
We recommend hand washing with warm, soapy water and a sponge. For stubborn burnt-on food, a stainless steel cleanser like Bar Keepers Friend works wonders to restore the original shine.
What is your shipping policy for domestic orders?
We offer free standard shipping on all orders over $100 within the contiguous United States. Most orders are processed and shipped within 1-2 business days.
Do you offer a warranty on your products?
Yes, we stand behind our quality with a lifetime warranty against manufacturing defects. If your cookware fails under normal household use, we will repair or replace it.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund, provided the items are in their original packaging.